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Coaching and Mentoring Training Course
Understand the difference between coaching and mentoring, and learn practical tools and techniques for effective coaching and mentoring in the workplace. Hands-on coaching and mentoring courses are run in Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.
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OUTCOMES
By the end of this course participants will:
- Define coaching, mentoring and the GROW model.
- Set appropriate and effective goals using the SMART technique of goal setting.
- Learn how to define the current state or reality of your employee’s situation.
- Define options for your employee and create actionable steps toward a preliminary plan.
- Learn how to develop a finalised plan and motivate your employee to accomplish those plans.
- Identify the benefits of building and fostering trust with your employee.
- Learn how to give effective feedback while maintaining trust.
- Identify and overcoming common obstacles to the growth and development of your employee.
- Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
- Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.
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Want to attend a class?
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Instant pricing online now
1300 121 400
Course Length: 1-day
Certificates:
Certificates of Completion are issued to each participant
Related courses:
Implementing Mentoring Programs
Mentor Training and Mentee Training
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Why our clients choose us:
- Receive practical tools to take away with you.
- Be involved all day. There are about 20 activities each day (10 lessons with 1-3 activities per lesson).
- Realistic and relevant. We take the time to learn about you, then tailor the training to your needs.
Looking for death by Powerpoint? You will need to call another training company!
Some of our recent/current Coaching & Mentoring clients:
- Peninsula Health
- WPC Group
- Residential Tenancies Authority
What our Coaching & Mentoring clients are saying:
"I am feeling inspired to coach my team more effectively and far more frequent/regular reviews."
More happy clients »
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OUTLINE
Coaching and Mentoring Training Course Outline
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Foreword:
In today’s environment of changing technology and evolving organisations, coaching can create a strong competitive advantage. It provides continuous learning and develops people to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource people for the long-term benefit of the organisation. About 6 out of 10 (59%) organisations currently offer coaching or other developmental counselling to their managers and executives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capital consulting firm. Another 20% of organisations said they plan to offer such coaching within the next year. Productivity happens when managers can develop strong relationships with their employees. Executive coaching builds the capability of managers to help their employees with the intangible elements of human relationships. This Coaching and Mentoring Training program will help you turn performance management into a collaborative process that benefits everyone.
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Coaching and Mentoring Training Course - Lesson 1 Defining Coaching and Mentoring
- What is Coaching?
- What is Mentoring?
- Introducing the GROW Model
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Coaching and Mentoring Training Course - Lesson 6 The Importance of Trust
- What is Trust?
- Trust and Coaching
- Building Trust
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Coaching and Mentoring Training Course - Lesson 2 Setting Goals
- Goals in the Context of GROW
- Identifying Appropriate Goal Areas
- Setting SMART Goals
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Coaching and Mentoring Training Course - Lesson 7 Providing Feedback
- The Feedback Sandwich
- Providing Constructive Criticism
- Encouraging Growth and Development
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Coaching and Mentoring Training Course - Lesson 3 Understanding the Reality
- Getting a Picture of Where you are
- Identifying Obstacles
- Exploring the Past
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Coaching and Mentoring Training Course - Lesson 8 Overcoming Roadblocks
- Common Obstacles
- Re-Evaluating Goals
- Focusing on Progress
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Coaching and Mentoring Training Course - Lesson 4 Developing Options
- Identifying Paths
- Choosing your Final Approach
- Structuring a Plan
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Coaching and Mentoring Training Course - Lesson 9 Reaching the End
- How to know when you've Achieved Success
- Transitioning the Coachee
- Wrapping it all up
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Coaching and Mentoring Training Course - Lesson 5 Wrapping it all Up
- Creating the Final Plan
- Identifying the First Step
- Getting Motivated
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Coaching and Mentoring Training Course - Lesson 10 How Mentoring Differs from Coaching
- The Basic Differences
- Blending the Two Models
- Adapting the GROW Model for Mentoring
- Focusing on the Relationship
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'your place or ours'
Group booking benefits:
- tailored to your needs
- can be lower-cost per person (vs Public Classes)
- achieve better learning outcomes
- great for team building
You'll be surprised at the price - check now! |


Ph: 1300 121 400
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Tailored Delivery - standard
We will always tailor the delivery of your In-House Training course to ensure it is relevant to your team, and targeted at your learning goals. We can incorporate your company's examples and terminology to ensure you the training can be directly related back to your workplace. This is standard, and included in the price.
Your delivery options
We offer a range of different class types to suit your operational needs.
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The "1-hour Motivator" training sessions
These 60-90 minute sessions are highly motivating and thought provoking - ideal for those people who need to fit training in around a busy work schedule - great as an early morning kick-start or lunch time boost! Read more...
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The "3-hour Power" sessions
3-hour power sessions – are a great solution when you have very specific outcomes you are targeting, or scheduling the team to be off the job for a whole day is proving to be a challenge Read more...
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Full-day short courses
1-2 day short courses delivered with a unique focus on 80% activities 20% content – just the way learning should be!
Read more...
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Conferences and workshops
Do you want your conference to be memorable, fun, interactive and have a real highlight? pdtraining's dynamic trainers can add that flair, excitement and much much more!
Read more...
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1. We really listen
We take the time to understand your needs and goals
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2. Flexible delivery
We always tailor the course to suit your needs
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3. The best trainers
We only provide the best trainers and the best courseware
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Most importantly the participants 'love' pdtraining courses because our courses are:
- Practical - 20% theory:80% practical - everyone will be constantly involved and engaged.
- Very interactive - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
We believe you learn more when you're having fun!
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Q: Who else uses Professional Development Training?
A: Take a look at some of our recent clients
Q: Are they Happy?
A: This is what they say about us testimonials
Questions?
Email:
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or Phone: 1300 121 400
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The top 5 reasons participants 'love' pdtraining
- 20% theory:80% practical - everyone will be constantly involved and engaged.
- Lots of collaboration - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
Yes! this is the right choice for me! 
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Don't take our word for it: testimonials
Cost:
$495 inc gst per person
Length
1 - day high-energy class
Your class will be held at:
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Sydney
Level 1
111 Harrington Street
Sydney
NSW 2000
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Melbourne
123 Queen Street
Melbourne
VIC 3000
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Brisbane
Unit 11
121 Newmarket Road
Windsor Brisbane
QLD 4030
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Adelaide
International Visualisation Centre
19 Young Street
Adelaide
SA 5000
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Perth
Perron House
61 Kitchener Avenue
Victoria Park Perth
WA 6000
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Canberra
Manuka Oval
Manuka Circle
Canberra
ACT 2603
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Times
Public classes start at 9.00am and finish around 4.30pm.
Class Size
Public classes will be a small relaxed group of between 4 and 12 people.
The small group helps ensure that everyone will gets a chance to ask questions and learn at their own pace.
What is provided?
All participants will be provided with morning tea, afternoon tea, printed bound courseware to keep and an Coaching and Mentoring Certificate of Completion.
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