Download a Course Outline 
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Workplace Diversity Training Course
In the new global economy, it is more important than ever to understand how culture affects communication and perception. Improving intercultural communication enhances success by bringing varied perspectives and fresh ideas into the workplace.
These fun, high-energy training courses are available in Brisbane, Sydney, Melbourne, Canberra, Adelaide and Perth.
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OUTCOMES
By the end of this training course, participants will:
- Learn about stereotypes & biases, how they develop, and gain insights into one's own perspectives
- Gain effective strategies for removing barriers to diversity in the workplace
- Improve their listening & learn effective questioning techniques to communicate more effectively in a diverse population
- Learn the importance of non-verbal communication, both one's own and that of others
- Master ways of encouraging diversity in the workplace while discouraging and preventing discrimination
- Learn how to respond to personal complaints & develop a support system to manage this resolution process in your organisation
- Gain a professional approach to record, analyse and resolve situations involving diversity
- Learn how to create a mechanism of prevention to reduce negative or discriminating situations and to keep them from repeating
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Course Length:
1-day
Certificates:
Certificates of Completion are issued to each participant
Also available for In-House courses:
Post-course assessment for validation of learning.
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Why our clients choose us:
- Receive practical tools to take away with you.
- Be involved all day. There are about 20 activities each day (10 lessons with 1-3 activities per lesson).
- Realistic and relevant. We take the time to learn about you, then tailor the training to your needs.
Looking for death by Powerpoint? You will need to call another training company!
New course just added:
Find out how our new course can benefit you! Talk to one of our friendly consultants now on
Ph: 1300 121 400.
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OUTLINE
Workplace Diversity Training Course Outline
Download a Course Outline
Foreword:
As the world gets smaller, the workforce becomes more mobile and outsourcing becomes more common. The need to understand diversity and to be able to include cultural diversity as part of the work-place culture is becoming increasingly important.
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Workplace Diversity Training Course - Lesson 1
Understanding Diversity
- What is Diversity?
- Related Terms and Concepts
- A Brief History
- A Legal Overview
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Workplace Diversity Training Course - Lesson 6
Being Proactive
- Encouraging Diversity in the Workplace
- Preventing Discrimination
- Ways to Discourage Discrimination
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Workplace Diversity Training Course - Lesson 2
Understanding Stereotypes
- Stereotypes vs. Biases
- Identifying Your Baggage
- Understanding what this Means
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Workplace Diversity Training Course - Lesson 7
Coping with Discrimination
- Identifying if you have been Discriminated against
- Methods of Reprisal
- Choosing a Course of Action
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Workplace Diversity Training Course - Lesson 3
Breaking Down the Barriers
- Changing your Personal Approach
- Encouraging Workplace Changes
- Encouraging Social Changes
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Workplace Diversity Training Course - Lesson 8
Dealing with Diversity Complaints as a Person
- What to do if you're Involved in a Complaint
- Understanding your Role
- Creating a Support System
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Workplace Diversity Training Course - Lesson 4
Verbal Communication Skills
- Listening and Hearing: They aren't the same thing
- Asking Questions
- Communicating with Power
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Workplace Diversity Training Course - Lesson 9
Dealing with Diversity Complaints as a Manager
- Recording the Complaint
- Identifying Appropriate Actions
- Choosing a Path
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Workplace Diversity Training Course - Lesson 5
Non-Verbal Communication Skills
- Body Language
- The Signals you Send to Others
- It's not WHAT you say, It's HOW you say it
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Workplace Diversity Training Course - Lesson 10
Dealing with Diversity Complaints as an Organisation
- Receiving a Complaint
- Choosing a Response
- Learning from the Complaint
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Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.
| IN-HOUSE TRAINING |
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'your place or ours'
In-House training benefits:
- tailored to your needs and goals
- cost effective - from $140 per person (full day)
- you choose the day, place and time
- greatest impact in the shortest time
- tailoring ensures practical tools directly applicable to your workplace
- great team building opportunity
- more convenient, people don't need to go off-site
You'll be surprised at the price - check now! |
Ph: 1300 121 400
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Tailored Delivery - standard
We will always tailor the delivery of your In-House Training course to ensure it is relevant to your team, and targeted at your learning goals. We can incorporate your company's examples and terminology to ensure you the training can be directly related back to your workplace. This is standard, and included in the price.
Your delivery options
We offer a range of different class types to suit your operational needs.
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The "1-hour Motivator" training sessions
These 60-90 minute sessions are highly motivating and thought provoking - ideal for those people who need to fit training in around a busy work schedule - great as an early morning kick-start or lunch time boost! Read more...
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The "3-hour Power" sessions
3-hour power sessions – are a great solution when you have very specific outcomes you are targeting, or scheduling the team to be off the job for a whole day is proving to be a challenge Read more...
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Full-day short courses
1-2 day short courses delivered with a unique focus on 80% activities 20% content – just the way learning should be!
Read more...
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Conferences and workshops
Do you want your conference to be memorable, fun, interactive and have a real highlight? pdtraining's dynamic trainers can add that flair, excitement and much much more!
Read more...
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1. We really listen
We take the time to understand your needs and goals
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2. Flexible delivery
We always tailor the course to suit your needs
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3. The best trainers
We only provide the best trainers and the best courseware
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Most importantly the participants 'love' pdtraining courses because our courses are:
- Practical - 20% theory:80% practical - everyone will be constantly involved and engaged.
- Very interactive - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
We believe you learn more when you're having fun!
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Q: Who else uses Professional Development Training?
A: Take a look at some of our recent clients
Q: Are they Happy?
A: This is what they say about us testimonials
 Questions?
Email:
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or
Phone: 1300 121 400
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The top 5 reasons participants 'love' pdtraining
- 20% theory:80% practical - everyone will be constantly involved and engaged.
- Lots of collaboration - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
Yes! this is the right choice for me! 
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Don't take our word for it: testimonials
Cost:
$495 inc gst per person
Length
1 - day high-energy class
Course venues:
Sydney
Level 1
111 Harrington Street
Sydney
NSW 2000
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Melbourne
123 Queen Street
Melbourne
VIC 3000
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Brisbane
Unit 11
121 Newmarket Road
Windsor Brisbane
QLD 4030
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Adelaide
International Visualisation Centre
19 Young Street
Adelaide
SA 5000
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Perth
Perron House
61 Kitchener Avenue
Victoria Park Perth
WA 6000
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Canberra
Manuka Oval
Manuka Circle
Canberra
ACT 2603
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 Times
Public classes start at 9.00am and finish around 4.30pm.
Class Size
Public classes will be a small relaxed group of between 4 and 12 people.
The small group helps ensure that everyone will gets a chance to ask questions and learn at their own pace.
What is provided?
All participants will be provided with morning tea, afternoon tea, printed bound courseware to keep and a Workplace Diversity Certificate of Completion. Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.
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Workplace Diversity Training Courses are delivered by pdtraining's Managing Workplace Diversity training specialists in Brisbane, Sydney, Melbourne, Canberra, Adelaide, Perth and Australia wide.
Interested in Building a More Diverse Team?
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