Download a Course Outline 
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Win-Win Negotiation Skills Training Course
The art of negotiating isn't just reserved for the boardroom, suits and million dollar deals. This Negotiation Training course from pdtraining teaches practical and effective techniques for WIN - WIN solutions to every day negotiations like between managers and staff, inter-departmental situations, between a buyer and seller, or deciding where to eat with a group of friends.
This engaging training course is available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.
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OUTCOMES
By the end of this course, participants will:
- Understand the basic types of negotiations
- Learn the phases of negotiations & gain the skills necessary for successfully negotiating
- Understand & apply basic negotiating concepts (WATNA, BATNA, WAP & ZOPA)
- Learn how to lay the groundwork for negotiation
- Identify what information to share & what information to keep to your self
- Master basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach a consensus & set the terms of agreement
- Learn to deal with personal attacks & other difficult issues
- Use the negotiating process to solve everyday problems
- Learn to negotiate on behalf of someone else
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Course Length:
Certificates:
Certificates of Completion are issued to each participant
Also available for In-House courses:
Post-course assessment for validation of learning.
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Why our clients choose us:
- Receive practical tools to take away with you.
- Be involved all day. There are about 20 activities each day (10 lessons with 1-3 activities per lesson).
- Realistic and relevant. We take the time to learn about you, then tailor the training to your needs.
Looking for death by Powerpoint? You will need to call another training company!
Some of our recent/current Negotiation Training clients:
- Queensland Rail
- Cisco Systems Australia
- Honda
- Tonkin Corporation
- API Leisure & Lifestyle
- Covermore Travel Insurance
What our Negotiation Training clients are saying:
"The course was delivered in passionate manner. The facilitator Ann, made the course enjoyable and interactive, one of the better courses that I have attended." - Queensland Rail
"Karen (trainer) was very informative, interesting and constantly applied the situations back to a work context."
More happy clients »
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OUTLINE
Negotiation Skills Training Course Outline
Download a Course Outline
Foreword:
Although people often think of boardrooms, suits and million dollar deals when they hear the word "negotiation", the truth is that we negotiate all the time.
Whilst the skills learnt in this course are directly applicable to those 'boardroom scenes' participants in this negotiation course will learn to negotiate more effectively in common scenarios such as:
- with contractors on both work performance and rates
- as a buyer and seller of a good or service in a commercial setting
- renegotiate work conditions/salary
- negotiate with co-workers and managers in common workplace scenarios
This Negotiation Skills Training program will give participants an understanding of the phases of negotiation, tools to use during a negotiation and ways to build win-win solutions for all those involved.
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Negotiation Skills Training Course - Lesson 1
Understanding Negotiation
- Types of negotiation
- The three phases
- Skills for successful negotiation
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Negotiation Skills Training Course - Lesson 6
About Mutual Gain
- Three ways to see your options
- About mutual gain
- Creating a mutual gain solution
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Negotiation Skills Training Course - Lesson 2
Getting Prepared
- Establishing your WATNA and BATNA
- Identifying your WAP
- Identifying your ZOPA
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Negotiation Skills Training Course - Lesson 7
Phase Three - Closing
- Reaching a consensus
- Building an agreement
- Setting the terms of the agreement
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Negotiation Skills Training Course - Lesson 3
Laying the Groundwork
- Setting the time and place
- Establishing common ground
- Creating a negotiation framework
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Negotiation Skills Training Course - Lesson 8
Dealing with Difficult Issues
- Being prepared for environmental tactics
- Dealing with personal attacks
- Controlling your emotions
- Deciding when it's time to walk away
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Negotiation Skills Training Course - Lesson 4
Phase One - Exchanging Information
- Getting off on the right foot
- What to share
- What to keep to yourself
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Negotiation Skills Training Course - Lesson 9
Negotiating Outside the Boardroom
- Adapting the process for smaller negotiations
- Negotiating via telephone
- Negotiating via E-mail
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Negotiation Skills Training Course - Lesson 5
Phase Two - Bargaining
- What to expect
- Techniques to try
- How to break an impasse
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Negotiation Skills Training Course - Lesson 10
Negotiating on Behalf of Someone Else
- Choosing the negotiating team
- Covering all the bases
- Dealing with tough questions
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Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.
| IN-HOUSE TRAINING |
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'your place or ours'
In-House training benefits:
- tailored to your needs and goals
- cost effective - from $140 per person (full day)
- you choose the day, place and time
- greatest impact in the shortest time
- tailoring ensures practical tools directly applicable to your workplace
- great team building opportunity
- more convenient, people don't need to go off-site
You'll be surprised at the price - check now! |
Ph: 1300 121 400
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Tailored Delivery - standard
We will always tailor the delivery of your In-House Training course to ensure it is relevant to your team, and targeted at your learning goals. We can incorporate your company's examples and terminology to ensure you the training can be directly related back to your workplace. This is standard, and included in the price.
Your delivery options
We offer a range of different class types to suit your operational needs.
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The "1-hour Motivator" training sessions
These 60-90 minute sessions are highly motivating and thought provoking - ideal for those people who need to fit training in around a busy work schedule - great as an early morning kick-start or lunch time boost! Read more...
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The "3-hour Power" sessions
3-hour power sessions – are a great solution when you have very specific outcomes you are targeting, or scheduling the team to be off the job for a whole day is proving to be a challenge Read more...
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Full-day short courses
1-2 day short courses delivered with a unique focus on 80% activities 20% content – just the way learning should be!
Read more...
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Conferences and workshops
Do you want your conference to be memorable, fun, interactive and have a real highlight? pdtraining's dynamic trainers can add that flair, excitement and much much more!
Read more...
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1. We really listen
We take the time to understand your needs and goals
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2. Flexible delivery
We always tailor the course to suit your needs
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3. The best trainers
We only provide the best trainers and the best courseware
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Most importantly the participants 'love' pdtraining courses because our courses are:
- Practical - 20% theory:80% practical - everyone will be constantly involved and engaged.
- Very interactive - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
We believe you learn more when you're having fun!
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Q: Who else uses Professional Development Training?
A: Take a look at some of our recent clients
Q: Are they Happy?
A: This is what they say about us testimonials
 Questions?
Email:
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or
Phone: 1300 121 400
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The top 5 reasons participants 'love' pdtraining
- 20% theory:80% practical - everyone will be constantly involved and engaged.
- Lots of collaboration - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
Yes! this is the right choice for me! 
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Don't take our word for it: testimonials
Cost:
$495 inc gst per person
Length
1 - day high-energy class
Your class will be held at:
Sydney
Level 1
111 Harrington Street
Sydney
NSW 2000
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Melbourne
123 Queen Street
Melbourne
VIC 3000
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Brisbane
Unit 11
121 Newmarket Road
Windsor Brisbane
QLD 4030
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Adelaide
International Visualisation Centre
19 Young Street
Adelaide
SA 5000
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Perth
Perron House
61 Kitchener Avenue
Victoria Park Perth
WA 6000
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Canberra
Manuka Oval
Manuka Circle
Canberra
ACT 2603
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 Times
Public classes start at 9.00am and finish around 4.30pm.
Class Size
Public classes will be a small relaxed group of between 4 and 12 people.
The small group helps ensure that everyone will gets a chance to ask questions and learn at their own pace.
What is provided?
All participants will be provided with morning tea, afternoon tea, printed bound courseware to keep and a Negotiation Certificate of Completion. Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.
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Negotiation Skills Training Courses are delivered by pdtraining's Negotiation Skills Training specialists in Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth and Australia wide.
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