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Supervision Training Course
All too often, great team members are promoted to Supervisor, without consideration that supervising is a completely different skill set to that which made them stand out as part of the team.
This Supervision Training Course helps people in Supervisory roles improve their skills, confidence and general management abilities.
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OUTCOMES
Participants will learn:
- How to set clear expectations for team members.
- Set S.M.A.R.T Goals for their team members that motivate and inspire dedication.
- Effective ways to assign work - and how to modify their approach according to the situation and employee.
- Techniques to delegate effectively and confidently.
- Develop approaches to conduct formal feedback sessions.
- How to provide informal feedback constructively.
- Develop priorities and time management strategies as a team leader.
- Develop conflict resolution strategies.
- Strategies for:
- Being promoted to lead your peers
- Leading a brand new team
- Taking on an established team
- Tips for the new supervisor
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Course Length:
1-day
Certificates:
Certificates of Completion are issued to each participant
Also available for In-House courses:
Post-course assessment for validation of learning.
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Why our clients choose us:
- Receive practical tools to take away with you.
- Be involved all day. There are about 20 activities each day (10 lessons with 1-3 activities per lesson).
- Realistic and relevant. We take the time to learn about you, then tailor the training to your needs.
Looking for death by Powerpoint? You will need to call another training company!
Some of our recent/current Supervision Training clients:
- Dept Environment & Resource
- Office of State Revenue
- Sci-Fleet Motors
- TransLink Transit Authority
- Sydney Olympic Park
- McWilliam's Wines Group Ltd
What our Supervision Training clients are saying:
"Great instructor - held my interest the whole course which is a first for me! The different styles of leadership, conflict resolution and time management will be most useful."
"The best aspect was learning that the focus of being a supervisor is to develop the growth of others."
More happy clients »
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OUTLINE
Supervising Others Training Course Outline
Download 
Foreword:
This Supervision Training Program will help supervisors become more efficient and proficient at delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict and administering discipline.
All too often great team members are promoted to a supervisory role without consideration that supervising is a completely different skillset to that which made them stand out as part of the team. This Supervision Training Course helps people in supervisory roles improves their skills, confidence and general management abilities.
This supervision training will benefit new supervisors and anyone that wants to improve their skills in supervising others ensuring productivity and team cohesion.
All too often great team members are promoted to a supervisory role without consideration that supervising is a completely different skillset to that which made them stand out as part of the team.
This Supervision Training Course helps people in supervisory roles improves their skills, confidence and general management abilities.This supervision training will benefit new supervisors and anyone that wants to improve their skills in supervising others ensuring productivity and team cohesion.
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Supervision Training Course - Lesson 1
Setting Expectations
- Defining the requirements
- Identifying opportunities for improvement and growth
- Setting verbal expectations
- Putting expectations in writing
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Supervision Training Course - Lesson 6
Providing Feedback
- Characteristics of good feedback
- Feedback delivery tools
- Informal feedback
- Formal feedback
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Supervision Training Course - Lesson 2
Setting Goals
- Understanding cascading goals
- Setting S.M.A.R.T. goals
- Helping others set goals
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Supervision Training Course - Lesson 7
Managing your Time
- The 80/20 Rule
- Prioritising with the Urgent-Important Matrix
- Using a Productivity Journal
- Using routines to simplify your work day
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Supervision Training Course - Lesson 3
Assigning Work
- General principles
- The Dictatorial Approach
- The Apple-Picking Approach
- The Collaborative Approach
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Supervision Training Course - Lesson 8
Resolving Conflict
- Using a conflict resolution process
- Maintaining fairness
- Seeking help within the team
- Seeking help outside the team
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Supervision Training Course - Lesson 4
Degrees of Delegation
- Level One: Complete Supervision
- Level Two: Partial supervision
- Level Three: Complete independence
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Supervision Training Course - Lesson 9
Tips for Special Situations
- What to do if you've been promoted within the team
- What to do if you're leading a brand new team
- What to do if you're taking on an established team
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Supervision Training Course - Lesson 5
Implementing Delegation
- Deciding to delegate
- To whom should you delegate
- Providing instructions
- Monitoring the results
- Troubleshooting delegation
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Supervision Training Course - Lesson 10
A Survival Guide for the New Supervisor
- Ask the right questions of the right people
- Go to Gemba
- Keep learning!
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Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.
| IN-HOUSE TRAINING |
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'your place or ours'
In-House training courses are the best choice because they
- can be delivered at your workplace
- are tailored to your needs
- can be lower-cost per person (vs Public Classes)
- achieve better learning outcomes
- great for team building
You'll be surprised at the price - check now! |
Ph: 1300 121 400
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Tailored Delivery - standard
We will always tailor the delivery of your In-House Training course to ensure it is relevant to your team, and targeted at your learning goals. We can incorporate your company's examples and terminology to ensure you the training can be directly related back to your workplace. This is standard, and included in the price.
Your delivery options
We offer a range of different class types to suit your operational needs.
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The "1-hour Motivator" training sessions
These 60-90 minute sessions are highly motivating and thought provoking - ideal for those people who need to fit training in around a busy work schedule - great as an early morning kick-start or lunch time boost! Read more...
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The "3-hour Power" sessions
3-hour power sessions – are a great solution when you have very specific outcomes you are targeting, or scheduling the team to be off the job for a whole day is proving to be a challenge Read more...
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Full-day short courses
1-2 day short courses delivered with a unique focus on 80% activities 20% content – just the way learning should be!
Read more...
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Conferences and workshops
Do you want your conference to be memorable, fun, interactive and have a real highlight? pdtraining's dynamic trainers can add that flair, excitement and much much more!
Read more...
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1. We really listen
We take the time to understand your needs and goals
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2. Flexible delivery
We always tailor the course to suit your needs
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3. The best trainers
We only provide the best trainers and the best courseware
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Most importantly the participants 'love' pdtraining courses because our courses are:
- Practical - 20% theory:80% practical - everyone will be constantly involved and engaged.
- Very interactive - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
We believe that you will learn more when you're having fun!
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Q: Who else uses Professional Development Training?
A: Take a look at some of our recent clients
Q: Are they Happy?
A: This is what they say about us testimonials
 Questions?
Email:
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or
Phone: 1300 121 400
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The top 5 reasons participants 'love' pdtraining
- 20% theory:80% practical - everyone will be constantly involved and engaged.
- Lots of collaboration - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
Yes! this is the right choice for me! 
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Don't take our word for it: testimonials
Cost:
$495 inc gst per person
Length
1 - day high-energy class
Course venues:
Sydney
Level 1
111 Harrington Street
Sydney
NSW 2000
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Melbourne
123 Queen Street
Melbourne
VIC 3000
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Brisbane
Unit 11
121 Newmarket Road
Windsor Brisbane
QLD 4030
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Adelaide
International Visualisation Centre
19 Young Street
Adelaide
SA 5000
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Perth
Perron House
61 Kitchener Avenue
Victoria Park Perth
WA 6000
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Canberra
Manuka Oval
Manuka Circle
Canberra
ACT 2603
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 Times
Public classes start at 9.00am and finish around 4.30pm.
Class Size
Public classes will be a small relaxed group of between 4 and 12 people.
The small group helps ensure that everyone will gets a chance to ask questions and learn at their own pace.
What is provided?
All participants will be provided with morning tea, afternoon tea, printed bound courseware to keep and a Supervising Others Certificate of Completion. Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.
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